Shipments and returns
Your pack shipment
The order is shipped within 3-4 business days counted from the day of approval of the design or from the moment of placing the order if your product does not require design preparation.
Parcels are shipped via DHL Express.
You will receive a confirmation that the package has been shipped, along with the bill of lading number.
Boxes are amply sized and your items are well-protected.
We guarantee 100% satisfaction with our products.
We process claims and returns within 4 business days.
If the products are damaged in transit or if we accept the complaint, we will send new ones at our expense. You do not have to send anything back
If you do not want to receive new products, we will refund your money.