Shipping & Returns Policy for CardsWith.Love
Shipping Information
Order Processing Time Upon placing your order, each aspect of it is a priority for us. If your product requires design preparation, it will be dispatched within 3-4 business days from the day of design approval. For products that don't necessitate design preparation, they will be shipped within 3-4 business days from the moment of order placement.
Shipping Method We rely on the trusted and reliable courier service, DHL Express, for our shipping needs. With their professional service, you can be assured that your order will reach you promptly and securely.
Notification & Package Tracking Once dispatched, you'll receive an email confirmation that your order is en route. This email will also contain the bill of lading number, allowing you to track the journey of your order and its estimated delivery time.
Packaging We understand the significance of your purchase. That's why we use amply sized boxes, ensuring that your items are well-protected and arrive in pristine condition.
Returns & Refunds
Satisfaction Guarantee Your satisfaction is paramount to us. Standing behind the quality of our products, we guarantee 100% satisfaction.
Claims & Returns Processing If you encounter any issues related to your order, please contact us as soon as possible. Our aim is to address claims and returns within 4 business days. Our dedicated team will thoroughly review your claim and guide you through the entire process.
Damaged Products & Complaints In the rare event that products are damaged during transit or if there's any other issue, we'll make it right. Upon accepting the complaint, we'll send you a replacement at our expense. You won't need to return anything.
Refunds If you prefer a refund over a product replacement, that's perfectly fine. If you decide not to receive new products, we'll promptly refund your money to your original payment method.
Contact Us If you have any questions or concerns about your order, shipping, or returns, our customer service specialists are here to assist. We are committed to ensuring that your shopping experiences with CardsWith.Love are smooth and satisfying.